Event Details
Digital HEDIS® is transforming quality measurement by replacing traditional administrative and chart-based data collection with interoperable, standardized clinical data from electronic health records and other digital sources. As the National Committee for Quality Assurance (NCQA) advances digital quality reporting, health plans and providers must prepare by evaluating data readiness, strengthening interoperability, and developing implementation strategies. This session examines key considerations — technology infrastructure, governance, operational readiness, vendor partnerships, regulatory requirements, and leadership sponsorship — so participants leave with a practical framework for assessing readiness and planning implementation.
Objectives:
- Understand the Digital HEDIS® landscape and its implications for health plans.
- Evaluate organizational readiness and key success factors for implementation.
- Apply a practical framework to build a Digital HEDIS® strategy and roadmap that advances quality performance.
FREE event for members of NEAHQ
FREE event for members of MAHQ, OrAHQ, NCAHQ, FAHQ, AzAHQ, GAHQ, OAHQ, TGCAHQ by selecting your association's ticket type and using discount code provided by your association in the "Click here to enter your promotional code" at bottom of the ticket section. Note: 100% discount will process after code entry submission.
$35 for non-members
NAHQ pending 1.0 hour CPHQ CE credits
About the Speakers:
Desiree Otenti, NP, MPH, CPHQ, Vice President of Care Management at Point32Health and Board Chair, Codman Square Health Center.
Desiree leads the organization's care management strategy and operations, overseeing programs that support members across the continuum of care, improve health outcomes, advance health equity, and optimize the member experience. She is responsible for driving innovative, data-informed approaches to population health management, complex care coordination, and interventions that address both clinical and social determinants of health.
A board-certified nurse practitioner, Desiree spent 15 years providing care at the Boston Health Care for the Homeless Program, serving patients in primary care, urgent care, and respite care settings. Her clinical experience continues to inform her commitment to improving access, quality, and outcomes for vulnerable populations.
Desiree is Chair of the Board of Directors for Codman Square Health Center and is a recognized healthcare leader with expertise in population health, quality improvement, health equity, and value-based care. She is passionate about advancing community health, reducing disparities, and fostering partnerships that improve the health and well-being of the communities she serves.
Kelly McCoy, MPH, Director of HEDIS® & Quality Analytics for Point32Health.
Kelly leads her team in data extract processes, external audits, state reporting, ratings programs, and results trending. She oversees their HEDIS® strategy and prioritizes dashboards and monitoring tools to support organizational strategies and quality needs. With 20 years experience in research, public health and analytics, Kelly is a results-driven, collaborative professional utilizing the most efficient software solutions to create analytical insights, develop and track strategic initiatives, and lead quality improvement programs.
