Join Jay Spitulnik, MS, PhD for an informative session about the importance of change management in patient-focused care. Attendees will
- Explain why change is necessary to refocus on what matters to the patient
- Define the important relationship between change management and project management in QI
- Describe various models of change
FREE event for members of NEAHQ
FREE event for members of MAHQ, OrAHQ, NCAHQ, FAHQ, AzAHQ, GAHQ by selecting your association's ticket type and using discount code provided by your association in the "Click here to enter your promotional code" at bottom of the ticket section. Note: 100% discount will process after code entry submission.
$15 for non-members
NAHQ approved for 1 hour CPHQ CE credits.
Jay Spitulnik has been managing and teaching in the corporate and academic communities for more than 35 years. Since 2003, his focus has been on healthcare and since 2014 more specifically on healthcare informatics. Currently, he directs a graduate program at Northeastern University that prepares people to work as health informatics professionals. He also teaches a project management course that is designed for full-time project managers, for those whose project management assignments will only be part of their work, and for anyone who will be managing change initiatives in any type of organization. Jay holds Bachelors and Master’s degrees from Boston University and a PhD in Organizational Psychology from Walden University. He is certified as a Green Belt by the American Society for Quality and as a Certified Performance Technologist by the International Society for Performance Improvement. He is a past member of the Board of Directors of the New England Chapter of the Health Information Management and Systems Society and is currently on the editorial board of the Journal of Participatory Medicine.