Aly Mitchell is a healthcare quality professional with 20 years of industry experience including quality improvement, operations, and training. Aly is currently a business analyst with Community Care Cooperative (C3), a MassHealth Accountable Care Organization created by Federally Qualified Health Centers. Her most recent previous roles include Quality Transformation Consultant with UnitedHealth Group and Health System Director, Ambulatory Quality with Covenant Health.
Haley Friedler, MPH is an Epidemiologist at OM1 where she supports the design and implementation of health analytics studies. Prior to returning to school for her Masters, Haley worked in quality improvement as a Program Coordinator at Boston Children's Hospital. She earned her MPH from the Boston University School of Public Health with concentrations in Epidemiology & Biostatistics and Health Communication & Promotion, and holds a Bachelors in Molecular Biology & Biochemistry and Biology from Wesleyan University.
Haley Friedler is the current NEAHQ President. She joined the organization and Board of Directors in 2018 (then MAHQ), has co-chaired the Membership Committee, has served on the Program and Governance & Leadership Committees, and chaired the Website Development Subcommittee.
Haley is happy to help with any questions about NEAHQ, membership/volunteer opportunities, NEAHQ programming, the website, or any other topics of interest - just shoot her a message!
Lauren has been a healthcare quality improvement professional since 2011, and held multiple roles at Boston Children’s Hospital as a Quality Improvement Coordinator, Data Analyst, and Consultant. Lauren is currently a Project Manager III in Population Health Management at Point32Health, where she uses QI methodology to implement and improve population health strategies. Lauren received a Bachelor of Science in Psychology from the University of Mary Washington and completed a Master of Public Health at Boston University. Lauren also serves on the NEAHQ Board, and is the Program Committee Co-Chair. Lauren lives in Newton, MA with her husband and their dog.
Quality Project Leader at Tufts Medical Center working with teams to improve the quality and safety of clinical care. Primarily responsible for regulatory readiness and Pay-for-Performance programs, including electronic clinical quality measures. On the Board of Directors of the New England Association for Healthcare Quality (NEAHQ) since 2006. Qualified instructor for Certified Professional in Healthcare Quality (CPHQ) examination preparation courses. Prior experience in critical care, nursing management, case management, risk management and quality management in Massachusetts and Rhode Island.
It is an exciting time for healthcare quality as the body of evidence is expanding and we strive to put the patient at the center of the system of care. As a holistic nurse, I am committed to advocating for the patient and for a system that holds the compassionate human connection piece as paramount; while striving to reduce preventable harm through the application of evidence based practice. As a board member I hope to bring forth these tenets through the sharing of knowledge whereby strengthening NEAHQ as a professional learning community and ultimately influencing decision-making regarding health policy.