Taruna R. Banerjee is the Director of Quality and Safety in the Department of Pediatrics at Boston Children’s Hospital. Mrs. Banerjee received her BA from Wellesley College and her MPH from Columbia University Mailman School of Public Health.  She has also completed the advanced training program (ATP) from Intermountain Healthcare. Mrs. Banerjee joined Boston Children’s Hospital in 2013 after serving first as program manager for Radiology management at Partners Community Healthcare from 2006 to 2010, and then as senior manager of Reporting and Analysis at the MGH/MGPO Edward P. Lawrence Center for Quality and Safety from 2010-2013. She has an extensive background in managing quality improvement efforts, including program development to improve patient quality and organizational safety, creating a culture of high reliability, physician engagement, and identifying and addressing variation in practice.

MSN, RN, CPHQ - St. Joseph Hospital

Healthcare professional with 18 years of industry experience including quality improvement, operations, and training.

Quality Project Leader at Tufts Medical Center working with teams to improve the quality and safety of clinical care. Primarily responsible for regulatory readiness and Pay-for-Performance programs, including electronic clinical quality measures. On the Board of Directors of the New England Association for Healthcare Quality (NEAHQ) since 2006. Qualified instructor for Certified Professional in Healthcare Quality (CPHQ) examination preparation courses. Prior experience in critical care, nursing management, case management, risk management and quality management in Massachusetts and Rhode Island.

Gloria Stone Plottel, MS, MBA, CPHQ, CPXP is the Founder and CEO of GSPsquared LLC, a strategic healthcare consultancy that works to develop and implement strategies, policies, and infrastructure to improve performance in the areas of quality, experience, engagement, communications and population health. Ms. Plottel brings two decades’ experience developing and implementing innovative programs that achieve goals. She serves on national and regional boards focused on quality and patient experience, and presents around the nation. Her clients include Partners HealthCare, Newton-Wellesley Hospital, Harvard Pilgrim Health Care Institute, Atrius Health, MHQP, and others. Ms. Plottel has an MBA from New York University, an MS from the State University of New York, a BA from Boston University, and is a Certified Professional in Healthcare Quality and a Certified Patient Experience Professional.

Shanika Wright is a Quality & Compliance Project Specialist for the Spaulding Rehabilitation Network. In this role, Shanika supports various quality and patient safety initiatives throughout the Network. Shanika earned her Bachelor of Science in Health Management & Policy from the University of New Hampshire, and Master of Public Health degree from Boston University School of Public Health. Shanika’s background is in project management, data analytics, strategy, health care quality, & process improvement.