Lauren has been a healthcare quality improvement professional since 2011, and held multiple roles at Boston Children’s Hospital as a Quality Improvement Coordinator, Data Analyst, and Consultant. Lauren recently accepted a new position as a Senior Project Manager in Population Health Management at Tufts Health Plan, where she will continue to use QI methodology to implement and improve population health management strategies. Lauren received a Bachelor of Science in Psychology from the University of Mary Washington and completed a Master of Public Health at Boston University. This is Lauren’s first year serving on the NEAHQ Board, and she looks forward to co-chairing the Program Committee. Lauren lives in Newton, MA with her husband, and they hope to become first-time dog owners this year!

Aliysa Rajwani, BDS, MPH currently works as the Assistant Director of Performance Improvement at Tufts Medical Center. Prior to that Aliysa worked at Cambridge Health Alliance in the areas of process improvement, value-based care and population health. Aliysa is trained as a dentist from Nair Hospital Dental College, Mumbai and practiced clinically prior to working full time in Quality Improvement. She also holds a Master in Public Health degree with a focus in Health Management from the Harvard School of Public Health.

Healthcare professional with 18 years of industry experience including quality improvement, operations, and training.

Quality Improvement & Outcomes Manager at Saint Anne's Hospital in Fall River, MA, passionate about improving quality of care for patients in our community.

Director of Performance Improvement at Whittier Rehabilitation Hospital in Westborough, MA since 2006. Involved with quality and patient safety initiatives, risk management, and accreditation at the long term acute care hospital.

It is an exciting time for healthcare quality as the body of evidence is expanding and we strive to put the patient at the center of the system of care. As a holistic nurse, I am committed to advocating for the patient and for a system that holds the compassionate human connection piece as paramount; while striving to reduce preventable harm through the application of evidence based practice. As a board member I hope to bring forth these tenets through the sharing of knowledge whereby strengthening NEAHQ as a professional learning community and ultimately influencing decision-making regarding health policy.

Gloria Stone Plottel, MS, MBA, CPHQ, CPXP is the Founder and CEO of GSPsquared LLC, a strategic healthcare consultancy that works to develop and implement strategies, policies, and infrastructure to improve performance in the areas of quality, experience, engagement, communications and population health. Ms. Plottelbrings two decades’ experience developing and implementing innovative programs that achieve goals. She serves on national and regional boards focused on quality and patient experience, and presents around the nation. Her clients include Partners HealthCare, Newton-Wellesley Hospital, Harvard Pilgrim Health Care Institute, AtriusHealth, MHQP, and others. Ms. Plottelhas an MBA from New York University, an MS from the State University of New York, a BA from Boston University, and is a Certified Professional in Healthcare Quality and a Certified Patient Experience Professional.