Lauren has been a healthcare quality improvement professional since 2011, and held multiple roles at Boston Children’s Hospital as a Quality Improvement Coordinator, Data Analyst, and Consultant. Lauren recently accepted a new position as a Senior Project Manager in Population Health Management at Tufts Health Plan, where she will continue to use QI methodology to implement and improve population health management strategies. Lauren received a Bachelor of Science in Psychology from the University of Mary Washington and completed a Master of Public Health at Boston University. This is Lauren’s first year serving on the NEAHQ Board, and she looks forward to co-chairing the Program Committee. Lauren lives in Newton, MA with her husband, and they hope to become first-time dog owners this year!

Healthcare professional with 18 years of industry experience including quality improvement, operations, and training.

Currently working as a Quality & Safety RN Specialist in the Office of Quality, Safety, and Experience at Newton-Wellesley Hospital.   Previously I have worked as a Risk Manager in several  Acute Care hospitals and as a Director in the Center for Women and Infants.

In my current role, my primary focus is the peer review process.  I work with multiple departments to provide support and assist with the review of cases as they are identified and any follow up that may be required: i.e. cases that are identified as reportable to the BoRM.  In addition, I collaborate with both Risk Management and Patient Relations, reviewing cases and providing clinical reviews as requested.

Quality Improvement & Outcomes Manager at Saint Anne's Hospital in Fall River, MA, passionate about improving quality of care for patients in our community.

Haley Friedler is in her final semester as an MPH student at the Boston University School of Public Health with concentrations in Epidemiology and Biostatistics and Health Communication and Promotion. Prior to returning to school for her Masters, Haley worked in quality improvement as a Program Coordinator at Boston Children's Hospital. She has experience in project planning, implementation, and management, as well as metric development, data analysis, and marketing campaign development. Her primary area of interest is in the communication and visualization of data for both healthcare professionals and the general population.

Last year, Haley served on the NEAHQ (then MAHQ) Board of Directors, working on both the Membership and Program Committees. This year, she is excited to return to the Board, co-chair the Membership Committee, chair the Website Development Subcommittee, and continue to work with the Program Committee.

Haley is happy to help with any questions about or suggestions for the NEAHQ website, membership/volunteer opportunities, NEAHQ programming, or any other QI topics of interest - just shoot her a message!

Director of Performance Improvement at Whittier Rehabilitation Hospital in Westborough, MA since 2006. Involved with quality and patient safety initiatives, risk management, and accreditation at the long term acute care hospital.

Jessica Kerr, MPH, is a Senior Quality Improvement Consultant in the Department of Pediatrics at Boston Children’s Hospital. She provides leadership and expertise in managing projects related to process improvement, efficiency, and increasing patient safety by employing quality improvement methodologies such as rapid cycle testing and process mapping. She also helps develop and analyze real-time measures to drive improvement. At Boston Children’s, Jessica works with the Divisions of Endocrinology, Nephrology, Infectious Diseases, Developmental Medicine, Genetics and Genomics, the Children’s Hospital Inpatient Service (CHIPS), Children's Hospital Primary Care Longwood and Primary Care at Martha Eliot, and the Complex Care Service (CCS). In her free time, Jessica enjoys traveling and eating ice cream.​

RN, MSN - St. Joseph Hospital

Aliysa Rajwani, BDS, MPH currently works as the Assistant Director of Performance Improvement at Tufts Medical Center. Prior to that Aliysa worked at Cambridge Health Alliance in the areas of process improvement, value-based care and population health. Aliysa is trained as a dentist from Nair Hospital Dental College, Mumbai and practiced clinically prior to working full time in Quality Improvement. She also holds a Master in Public Health degree with a focus in Health Management from the Harvard School of Public Health.

Leila has over 10 years of experience in healthcare and holds a Master’s of Science in Nursing and a Masters of Health Administration. With extensive experience with healthcare information technology, clinical workflows and governmental quality and process improvement programs, Leila has worked directly with many practices, organizations and clinicians to develop robust quality improvement and workflow redesign initiatives. Leila’s clear passion for how quality improvement programs can have direct impacts on patient outcomes, organizational sustainability and staff satisfaction, enables her to use her skills and knowledge to assist administrators and front-line staff to better understand the critical need to align clinical practice efforts with reporting requirements, which reduces redundancies and burden.