What is healthcare quality? The Institute of Medicine defines it as "the degree to which health care services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge." Quality improvement, therefore, is the effort put forth by the healthcare system to measure using data and take action to improve care processes, efficiencies, outcomes, safety and experience for patients. What's unique about healthcare quality improvement is that it doesn't matter what position an individual holds in the organization, everyone is responsible for healthcare quality improvement, and the approach is collaborative and expansive. For a brief introduction to healthcare quality, click the below link to watch NEAHQ President-elect Lauren Hartwell share her knowledge on the subject.