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Reconnecting on the Journey to High Reliability

14 Apr 2023
10:00am - 6:30pm EDT

Discounted virtual member rate for NEAHQ members, $125 early bird before 3/14, $175 after 3/14; Non-members $175 early bird, $225 after 3/14

NEAHQ Members:  On the registration page, click "Register Now", complete registration form and use "HQC-active" coupon code at the bottom of the registration form.  

Topics and Speakers:


Putting HRO to Work for Quality
Craig Clapper, PE
     Founder and Principal Engineer | Reliability 4 life group, LLC


Dr. Joel Bundy, MD, MS, FACP, CPE
    Chief Quality and Safety Officer | Sentara Healthcare

Unexpected Hospital Deaths – Improving Outcomes through Process and Culture
Dr. Gordon Carr, MD, CPPS
     CMO – Clinical Outcomes | Banner UMC Tucson and South

Leading and Motivating Through Transitions
Yanick Hicks,PharmD

    Speaker & Coach | Maxwell Leadership Team


CE Credit:  Approval will be requested from NAHQ for up to 6.5 hours of CPHQ CE credit

This deep dive into high reliability will show how high reliability and high reliability organizing (HRO) are common success factors in quality and safety – with the potential to reduce loss events by 80% every two years and demonstrated by a detailed case study of 15 years of deploying these methods at Sentara Healthcare. Next, a detailed analysis of unexpected deaths and preventable mortality will identify the differences between high- and low-performing rapid response systems to identify best practices.  Finally, attendees will be presented with mind-changing ideas to create the desire for motivation and self-improvement to increase productivity and results.

Registration for this event has passed

14 Apr 2023
10:00am - 6:30pm EDT

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