Jessica Kerr, Annie Seneski
Credit: Pending 1 CE
Discuss the definition of run and control charts
Review when to shift the median and mean of each and when we know a change is an improvement
Discuss how to build proper run and control charts
Review real world examples of when these tools have been used effectively
About our Presenters:
Annie Seneski, CPHQ – Continuous Improvement Consultant
Annie joined the EPMO team in May 2019. She received her undergraduate degree from Northeastern University in Industrial Engineering, is a Certified Professional in Healthcare Quality and is currently working towards an MBA. Annie started her career supporting a Lean Management System at a community hospital and has professional experience in lean manufacturing, product development and healthcare consulting. In 2016 she came to Boston Children’s Hospital as the Quality Improvement Consultant for Emergency Medicine. In the ED she worked on various improvement initiatives including reducing hospitalization rates for asthmatic patients, increasing early identification of septic shock and implementing structured handoffs using I-PASS. In the EPMO Annie is working to implement Lean Daily Management and decrease wait times and increase access in ambulatory clinics. Annie enjoys power yoga, paddle boarding and playing catch on the beach with her dog.
Jessica Kerr, MPH - Senior Consultant/Project Manager
Jessica recently joined the Brigham and Women's Hospital Strategic Implementation Office working on operational improvement efforts in the inpatient and emergency department settings. Previously, she was a Senior Quality Improvement Consultant at Boston Children’s Hospital, providing leadership and expertise in managing project related to process improvement, efficiency, and increasing patient safety by employing quality improvement methodologies such as rapid cycle testing and process mapping. She also helped develop and analyze real-time measures to drive improvement. In her spare time, Jessica enjoys traveling, spending time with her family, and eating ice cream.