Event Details
Creating a culture of safety that eliminates harm demands unwavering commitment and accountability from the highest levels of leadership. In this executive panel discussion, Press Ganey’s Chief Safety & Transformation Officer, Dr. Tejal Gandhi, will lead an engaging conversation with health system CEOs who have each driven measurable progress toward zero harm within their organizations.
Panelists will explore how executive leadership, governance, and culture intersect to make safety a core organizational value, even amid competing priorities and resource constraints. They’ll share lessons from their own leadership journeys, highlight strategies that have produced lasting change, and discuss how leaders can embed safety as a strategic, system-wide priority 24/7/365.
What you will take away:
- Identify key leadership practices that drive sustainable safety culture transformation and high reliability across health systems.
- Recognize the executive role in prioritizing safety during periods of financial or operational constraint, ensuring safety remains a nonnegotiable organizational value.
- Apply lessons from diverse leadership experiences—including clinical, executive, and military perspectives—to strengthen accountability, trust, and safety performance.
Speakers:
- Tejal Gandhi, MD, MPH, CPPS, Chief Safety & Transformation Officer, Press Ganey
- Sonja McLendon, FACHE, President
Cape Fear Valley Hoke Hospital - Erik Mikaitis, MD, Chief Executive Officer
Cook County Health & Hospital System - Patrick O’Shaughnessy, DO, President & Chief Executive Officer
Catholic Health
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