Event Details
FREE for NEAHQ members, $35 for non-members
NEAHQ Members: On the registration page, click on "Register" and choose "Multistate Collaborative" registration type. Enter the registration code on the next page. Active NEAHQ membership will be verified.
AI is rapidly entering healthcare, but quality professionals can’t rely on governance alone—we must learn how to audit the unknown. This engaging session equips you with practical tools to track AI in use, from building an organizational inventory to setting pre- and post-implementation baselines. You’ll learn how to detect bias, hallucinations, and model drift, and walk away with checklists and audit templates you can apply the next day. Move beyond the hype and into hands-on quality oversight—ensuring AI delivers safe, fair, and reliable results for patients and providers alike.
TOPICS:
1. Develop and maintain an organizational AI inventory aligned with NAHQ’s Quality framework.
2. Establish pre-AI baselines and post-AI monitoring plans using key performance and safety metrics.
3. Apply bias detection and hallucination audit methods to AI outputs in clinical workflows.
4. Implement drift detection strategies to monitor performance degradation over time.
5. Integrate AI monitoring and audit activities into existing Quality, Safety, and Compliance processes.
About the Speaker:
29 years in healthcare and always willing to embrace innovative technology having been one of the first paramedics in her department to use 12-lead EKGs in the field (back in the day). Carolyn sees the benefits that AI and ChatGPT can bring to our quality practice and wants to pave the way for us to learn how it works, discover the potential possibilities while also understanding its shortcomings.
This program has been approved by NAHQ for 1.5 CPHQ CE credits
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