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VERSION:2.0
PRODID:-//New England Association for Healthcare Quality\, Inc.//Silkstart 
 Technology Inc.//
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TZID:US/Eastern
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DTSTART;VALUE=DATE-TIME:20260308T020000
TZNAME:EDT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
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DTSTART;VALUE=DATE-TIME:20261101T020000
TZNAME:EST
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BEGIN:VEVENT
SUMMARY:NCAHQ presents Safe Choices: Turning Patient Experience Strategy 
 into Daily Execution
DTSTART;TZID=US/Eastern;VALUE=DATE-TIME:20261110T120000
DTEND;TZID=US/Eastern;VALUE=DATE-TIME:20261110T133000
DTSTAMP;VALUE=DATE-TIME:20261022T193916
UID:6ada666451ea1f06160572e7
DESCRIPTION: FREE for NEAHQ members\, $15 for non-members NEAHQ Members: No
  code needed Join healthcare quality and safety professionals from across 
 the country for an engaging educational webinar focused on transforming 
 patient experience strategies into sustainable daily practices. This 
 session will explore why patient experience initiatives often fail during 
 implementation and provide practical approaches for creating aligned\, 
 observable behaviors that support quality\, safety\, and patient-centered 
 care. Participants will learn strategies for leadership alignment\, team 
 co-design\, and embedding patient experience into everyday healthcare 
 operations. Participants will learn how to: Identify why patient 
 experience strategies often fail in daily practice. Understand how aligned
  behaviors impact patient experience\, quality\, and safety outcomes. 
 Apply co-design techniques to create sustainable behaviors in real-world 
 care environments. Presenter: Toni Land\, MBA\, BSN\, CPXP is a nurse\, 
 healthcare executive\, and patient experience expert with more than 30 
 years of leadership experience in complex health systems. She specializes 
 in helping organizations translate patient experience strategies into 
 consistent operational excellence. Continuing Education: This webinar is 
 approved for 1.0 CPHQ CE hour and 1.0 hour of ACHE Qualifying Education 
 credit. 
LOCATION:Webinar
PRIORITY:5
URL:https://www.neahq.org:443/events/ncahq-presents-safe-choices-turning-
 patient-experience-strategy-into-daily-execution
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